One of the UK’s leading Retrofit assessment and installation teams operating and specialising in the ECO funding and private sector.
Our assessors and technicians are all highly trained and experienced as well as accredited with the relevant accrediting bodies. Our team has also been carefully handpicked & vetted, and DBS background checked. We thrive on our experience & professionalism and always aim to deliver with the highest of standards.
How does it work?
We will take care of the entire process from start to finish in obtaining your funding to the completion of the works and the post-installation process, handling all enquiries and dealing with EEM and relevant warranties & guarantees to make the entire process stress and hassle-free.
Who we are and how can we help?
Perhaps you’ve got a few questions about who we are and what it is we do. If that’s you, let’s get a few of those questions cleared up! At Insulation Homes we are on hand to answer any queries you might have relating to our services so you can make an informed decision about whether you’d like to use us.
With that in mind, here are some frequently asked questions but if you require a little more information before filling in a form, just give us a call today. It’s also worth noting that completing a form is free and there is absolutely no obligation. If we come back to confirm that you are eligible to qualify, you aren’t obliged to proceed any further – there’s nothing to lose.
Will My Survey Cost Me Anything?
Depending on your circumstances, if you qualify for the grant, it will be free of charge. If not, your survey will cost £39.00; however, the survey cost will be deducted from your final installation cost should you wish to proceed.
What Will The Survey Consist Of?
The survey approach will be external first and then carried out internally to make sure that the property is suitable for the works to be carried out and what improvements and remedies need to be made prior to installation. We have all types of fancy gadgets that really cut down the time to complete a survey, so rest assured we will not take too long!
Will The Surveyor Have An ID?
Your Safety First
Of course, all our surveyors and assessors will carry up to date ID badges.
How Long After The Survey Will it Take For The Works To Be Completed?
On average, between 10 days – 17 days, depending upon the funding process and relevant government checks to be carried out. Rest assured we will keep you up to speed on every step of your application.
Will I Receive Any Warranties Or Guarantees?
Yes, depending on what work was carried out, you will receive the relevant Warranty & Guarantee.
Why Should I Choose You?
Because all of our staff have the relevant knowledge and experience, we will always look out for what’s best for your home and make sure we follow Building Regulations and meet compliance standards at all times.
We also as a company believe how important it is to reduce carbon emissions, and all our staff share similar values, morals and ethics.
Will You Be Taking COVID-19 Precautions?
Yes, all of our staff are testing 2 – 3 times per week and are still wearing face masks, hand sanitizing before and after each survey/installation and keeping a safe distance. We have also reduced the number of surveys each surveyor will have per day.
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Further to receiving your details a customer representative will get in touch to discuss your enquiry